How can I contact Future Wrist?

What are the available shipping options?

We offer the following shipping options:

• Free standard shipping on orders over $100. Delivery takes 8-12 business days.
• Standard shipping for $5.99. Delivery takes 7 business days for orders placed Monday to Friday.
• Fast shipping for $7.99.

How long does it take to process and ship an order?

We strive to process and ship orders within 1-2 business days, subject to stock availability and payment verification.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the respective shipping carrier's website (FedEx or UPS).

Do you offer international shipping?

Yes, we ship our products to the following countries: USA, Australia, Canada, Germany, France, and the UK. All prices are listed in USD.

What is your return and refund policy?

We offer a 30-day return and refund policy. If you wish to return a product, please initiate the return process within 30 days of the delivery date. The product must be unused, undamaged, and in its original packaging. For further details, please refer to our Return and Refund Policy section.

How do I initiate a return or request a refund?

To initiate a return or request a refund, please contact our customer support team by email or phone. Provide your order number, the item(s) you wish to return, and the reason for the return. Our team will guide you through the process and provide a Return Merchandise Authorization (RMA) number.

What payment methods do you accept?

We accept major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer payment options through PayPal.

Are the products covered by a warranty?

Yes, our products are covered by a manufacturer's warranty. The warranty duration and coverage may vary depending on the specific product. Please refer to the product description or contact our customer support team for warranty details.

Can I cancel or modify my order after it has been placed?

Please contact our customer support team immediately if you need to cancel or modify your order. We will do our best to accommodate your request. However, please note that once an order has been processed and shipped, modifications or cancellations may not be possible.

Are all the products on your website in stock?

We strive to keep our inventory up to date. However, there may be occasions where certain products become temporarily out of stock. In such cases, we will notify you and provide alternative options or an estimated restock date.

Do you offer bulk or wholesale pricing?

Yes, we offer bulk and wholesale pricing for qualified customers. Please contact our customer support team for more information and to discuss your specific requirements.

How do I sign up for your newsletter and stay updated on the latest offers and promotions?

You can subscribe to our newsletter by entering your email address on our website's homepage or during the checkout process. By subscribing, you will receive updates on the latest products, exclusive offers, and promotions.

Is my personal information secure?

We take the security and privacy of your personal information seriously. Our website employs industry-standard security measures to protect your data during transmission and storage. For more information, please refer to our Privacy Policy.

Do you provide user manuals or guides for your products?

Yes, we provide detailed user manuals and guides for all our products. You can find these resources on our website or contact our customer support team for assistance.

What should I do if my product is defective or damaged?

If you receive a defective or damaged product, please contact our customer support team immediately. We will assist you in resolving the issue, whether through a replacement, repair, or refund, as per our Return and Refund Policy.

Can I purchase replacement parts or accessories for my smartwatch?

Yes, we offer a range of replacement parts and accessories for our smartwatches. Please visit our website or contact our customer support team for more information.